FAQs & Troubleshooting
![]() |
Popular |
286 Results
- 1Printouts have toner scatter or toner stain.
- 2I still receive the error message "Replace Parts Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 3Tips for copy/scanning and preventing document jams
- 4Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 5Can I print from or scan to Android™ Smartphone?
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7How do I clear the message "Jam Rear" from the LCD display?
- 8When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 9Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 10Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 11Replace the drum unit.
- 12The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 13I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 14Print command (LPR) (Linux)
- 15"Offline" appears on the Status Monitor.
- 16Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 17What is Brother iPrint&Scan?
- 18The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 19Print a web page from iPrint&Scan when using an Android™ mobile device.
- 20Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 21Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 22Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 23I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 24I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 25I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 26How do I adjust the beeper volume on my Brother machine?
- 27Clear white lines or ribbing down the page on 2-sided(duplex) print.
- 28Is my Brother machine compatible with Windows Vista?
- 29I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 30How do I clear the message "Jam Inside" from the LCD display?
- 31I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 32When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 33Colors are light or unclear on the whole page.
- 34Replace the toner cartridge
- 35Color around the edge of printing is incorrect.
- 36Vertical colored streaks or bands appear on the page.
- 37My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 38What driver package format is supported by my Linux distribution?
- 39I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 40I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 41Command List of brscan. (Linux)
- 42A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 43I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 44I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 45Create or view a XML Paper Specification document
- 46How do I replace the waste toner box?
- 47The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 48I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 49I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 50I installed scan-key-tool, but it does not work. (Linux)