FAQs & Troubleshooting
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DCP-9042CDN
287 Results
1.
Can I print from or scan to Android™ Smartphone?
2.
What is Brother iPrint&Scan?
3.
Can I print from and scan to iPhone, iPod touch and iPad?
4.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
5.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
6.
How do I clear the message "Jam Tray 1" or "Jam Tray 2" from the LCD display?
7.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
8.
Change the printer driver settings (Windows/macOS)
9.
Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
10.
Tips for copy/scanning and preventing document jams
11.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
12.
Replace the toner cartridge
13.
I still receive the error message "Replace Parts Drum" or "Drum End Soon" after I replace the drum unit with a new one.
14.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
15.
Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
16.
Is my Brother machine compatible with Windows Vista?
17.
How do I clear the message "Jam MP Tray" from the LCD display?
18.
Can I use non-Brother or third party supplies with the Brother machine?
19.
Replace the drum unit.
20.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
21.
I cannot print from my computer via USB.
22.
I cannot save a file downloaded from the Brother support website (For Windows)
23.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
24.
Delete print jobs from the print queue.
25.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
26.
I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
27.
Print a web page from iPrint&Scan when using an Android™ mobile device.
28.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
29.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
30.
I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.