FAQs & Troubleshooting
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195 Results
- 1What driver package format is supported by my Linux distribution?
- 2Can I print from or scan to Android™ Smartphone?
- 3Scan and save a document in PDF format (Scan to File)
- 4Where can I get FaceFilter Studio and what can I do with this application?
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 6How to identify your Operating System (OS).
- 7Where is the USB port on the machine?
- 8Scan multiple pages into one file instead of each scan being saved as a separate file.
- 9I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 10Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing). What can I do?
- 11Uninstall the scanner driver. (Linux)
- 12The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 13The edge of glossy paper is smudged.
- 14The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 15How do I load 10 x 15 Glossy paper into my machine?
- 16I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 17Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 18Scan an image and insert it in a Windows XP application
- 19Why can't I print when an ink cartridge is empty?
- 20Open the Status Monitor
- 21Delete print jobs from the print queue.
- 22Change the printer driver settings (Windows/macOS)
- 23How do I clear Machine Error 46?
- 24When I print photos, the color quality is not good.
- 25How do I clear the message "Unusable Device / Please Disconnect USB Device"?
- 26I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
- 27Is my Brother machine compatible with Windows Vista?
- 28Which E-mail packages are compatible with ControlCenter3?
- 29When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 30In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 31Scan a document from a Windows XP application
- 32"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
- 33The LCD displays an error code (number). What does it mean?
- 34How do I load paper?
- 35Windows 10 Support Information
- 36Open the Control Panel (For Windows)
- 37The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
- 38Can I print from and scan to iPhone, iPod touch and iPad?
- 39I cannot print from my computer via USB.
- 40When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 41When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 42Is there any way to reduce Ink consumption when printing from my computer?
- 43Black Ink is still wet after printing on Glossy Paper (For PC Printing). What can I do?
- 44I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 45I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 46I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 47Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 48Command List of brscan. (Linux)
- 49I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 50Uninstall printer drivers (Linux)