FAQs & Troubleshooting
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DCP-150C
196 Results
1.
How do I load paper?
2.
How to identify your Operating System (OS).
3.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
4.
Can I print from and scan to iPhone, iPod touch and iPad?
5.
How do I know which side up my photo paper should be in the tray?
6.
The edge of glossy paper is smudged.
7.
Where can I get FaceFilter Studio and what can I do with this application?
8.
I cannot install Brother drivers on Debian 10 or later (Linux)
9.
What driver package format is supported by my Linux distribution?
10.
Delete print jobs from the print queue.
11.
Can I use AirPrint with my Brother machine?
12.
I cannot print from my computer via USB.
13.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
14.
How do I clear Machine Error 46?
15.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
16.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
17.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
18.
I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
19.
Is my Brother machine compatible with Windows Vista?
20.
One or more of my colors are not printing (blank). What can I do?
21.
When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
22.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
23.
My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
24.
The ink cartridges run out very quickly. Is there any reason for that?
25.
When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
26.
I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
27.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
28.
Locate files scanned with ControlCenter2 (For Macintosh)
29.
Change the printer driver settings (Windows/macOS)
30.
The printer status is Offline or Paused.