FAQs & Troubleshooting
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105 Results
- 1What is Brother iPrint&Scan?
- 2Easy Scan to E-mail
- 3How do I setup my ADS scanner to Scan to network, without getting “Sending Error” or “Submit Error” message?
- 4What is WPA-PSK/ WPA2-PSK, TKIP and AES?
- 5What is Infrastructure mode?
- 6I cannot install Brother drivers on Debian 10 or later (Linux)
- 7What types of USB flash drive can I use for the Direct Scan feature (Scan to USB)?
- 8Multifeed
- 9I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 10Can I print from or scan to Android™ Smartphone?
- 11Can I print from and scan to iPhone, iPod touch and iPad?
- 12Important points you need to confirm before configuring your Brother machine for a wireless network.
- 13Check the IP addresses of your PC and the Brother machine
- 14What is WEP?
- 15What is Ad-hoc mode?
- 16Check your machine's IP Address or Node Name
- 17Verify the Brother machine connected to the Wired Network (For Macintosh)
- 18The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 19What is Brother Web Connect?
- 20Discover the MAC address of the Brother network card
- 21Cover is Open
- 22Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup or AOSS™)
- 23Reset the network settings to the factory default.
- 24When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 25Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 26When viewing the scanned documents in my Android™ mobile device using the Brother Image Viewer application, all the even-numbered pages are blank.
- 27Open the "Scanners and Cameras" and Properties.
- 28Replace Roller
- 29Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 30I'm using Mac OS X 10.7.x or greater. The network scanning feature does not work when using the SCAN key or the control panel of my Brother machine.
- 31Document Jam/ Too Long
- 32I get a TS error when trying to scan on a wireless network.
- 33Install PaperPort™ 12SE onto Windows 10.
- 34Changing scan settings in ControlCenter.
- 35Scan documents longer than 14 inches (35.5 cm) using ControlCenter
- 36Verify the Brother machine connected to the Wireless Network (For Windows)
- 37Verify the Brother machine connected to the Wired Network (For Windows)
- 38The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 39Scanning with the Cloud
- 40The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 41Paper suitable for scanning
- 42I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 43Configure the Brother machine for a wireless network with a USB cable using the Wireless setup wizard on the Brother installer application
- 44What type(s) of connections can I use with my Brother machine and a wireless network?
- 45Command List of brscan. (Linux)
- 46Uninstall the scanner driver. (Linux)
- 47I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 48How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 49Verify the Brother machine connected to the Wireless Network (For Macintosh)
- 50Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?