FAQs & Troubleshooting
Popular |
110 Results
- 1Easy Scan to E-mail
- 2Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 3OCR does not work.
- 4Replace Pad
- 5What driver package format is supported by my Linux distribution?
- 6When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 7My Brother machine doesn't feed a card for scanning.
- 8TWAIN or WIA errors appear when starting to scan. (Windows)
- 9What is Brother iPrint&Scan?
- 10How to identify your Operating System (OS).
- 11Document Jam
- 12Load Documents
- 13The scan speed is too slow.
- 14Configuring frequently-used scan settings on your computer.
- 15Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 16Can I print from or scan to Android™ Smartphone?
- 17How do I setup my ADS scanner to Scan to network, without getting “Sending Error” or “Submit Error” message?
- 18Card Jam
- 19Cannot Delete
- 20Cannot delete a Card Scan shortcut.
- 21Registration Failed (Shortcut)
- 22Address Book Full
- 23Download a file from the "Downloads" section and save it to Windows 8 computer.
- 24The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 25Unusable Device (Other Error)
- 26Delete a network scanner entry. (Linux)
- 27The scanned image is skewed.
- 28Changing scan settings in ControlCenter.
- 29The machine is in Offline Mode.
- 30Sending Error (Scan to FTP)
- 31Scan from the Brother iPrint&Scan application using Windows Phone.
- 32Paper suitable for scanning
- 33Vertical lines are seen in the scanned image.
- 34The LCD displays an error code when I use Web icon (Brother Web Connect).
- 35What is Brother Web Connect?
- 36Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 37"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 38"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 39I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 40I cannot complete the Brother Software installation because it stops when a screen for connecting the cable appears (Windows).
- 41Do not insert card
- 42No Profile set
- 43All Blank Page Skipped
- 44Server Time out
- 45Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 46What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 47Uninstall the Brother Software and Drivers (Windows)
- 48Configure the Scan to Email Feature (Linux)
- 49Important points for specifying the scan area (Linux)
- 50Uninstall Scan-key-tool. (Linux)