FAQs & Troubleshooting
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210 Results
- 1(Video) Load A4/Letter papers
- 2(Video) Load Paper in the Multi‑purpose Tray (MP Tray)
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4My Brother machine could not be found over the network when I installed drivers on my computer.
- 5Refill Ink
- 6I cannot print using my Brother machine on a wired network (Windows/macOS)
- 7I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8Load Paper in the Multi‑purpose Tray (MP Tray)
- 9(Video) Set up your Brother machine
- 10Printer Jam or Paper Jam
- 11(Video) How to Email Print
- 12What driver package format is supported by my Linux distribution?
- 13(Video) Connect telephone line and power cords
- 14Print using only the black ink tank when the Color tanks have run out.
- 15I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 16The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 17How to identify your Operating System (OS).
- 18One or more of my colors are not printing (blank).
- 19Other Problems
- 20Set up your Brother machine on a wireless network (Windows/macOS)
- 21Install the Brother iPrint&Scan application (for mobile device)
- 22Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 23Paper Size Mismatch
- 24Improve poor print quality.
- 25Document Jam
- 26Change the printer driver settings (Windows)
- 27Ink Low
- 28(Video) When I print photos, the color quality is not good.
- 29What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 30I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 31Brother iPrint&Scan cannot find my Brother machine (macOS)
- 32Cannot print after a Windows 10 update (June 2020)
- 33Change the Print Options to Improve Your Print Results
- 34I cannot save a file downloaded from the Brother support website (For Windows)
- 35(Video) Load Envelopes
- 36Out of Fax Memory
- 37Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 38My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 39Cover is Open
- 40Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 41I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 42I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 43Sleep
- 44Printing/ Scanning with a mobile device
- 45Low Temperature
- 46Reset Your Machine
- 47Out of Memory
- 48The scanning speed is slow when scanning from my machine. (Windows)
- 49Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 50Check the Print Alignment from Your Brother Machine