FAQs & Troubleshooting
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MFC-T920DW
212 Results
1.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
2.
(Video) Load A4/Letter papers
3.
The printer status is Offline or Paused.
4.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
5.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
6.
Printer Jam or Paper Jam
7.
(Video) Load Paper in the Multi‑purpose Tray (MP Tray)
8.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
9.
Paper Size Mismatch
10.
My Brother machine could not be found over the network when I installed drivers on my computer.
11.
Brother iPrint&Scan cannot find my Brother machine (macOS)
12.
How to identify your Operating System (OS).
13.
(Video) How to Email Print Using iPrint&Scan for Windows/Mac
14.
Printing/ Scanning with a mobile device
15.
Document Jam
16.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
17.
Other Problems
18.
Install the Brother iPrint&Scan application (for mobile device)
19.
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
20.
(Video) Connect telephone line and power cords
21.
(Video) Load Envelopes
22.
Print using only the black ink tank when the Color tanks have run out.
23.
Load Documents on the Scanner Glass
24.
Check the firmware version.
25.
Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
26.
How to use the PC-FAX.
27.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
28.
Update the Driver or Firmware for your Brother machine
29.
Load Paper in the Multi‑purpose Tray (MP Tray)
30.
(Video) Set up your Brother machine