FAQs & Troubleshooting
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365 Results
- 1Ink Absorber Full
- 2The printer status is Offline or Paused.
- 3Paper Jam
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 6When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 7I still receive the error message "Paper Jam" after I removed the jammed paper.
- 8When I install ink cartridges in my machine, the LCD displays "Install Starter Ink".
- 9Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 10The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 11Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 12Unable to Print 3X
- 13High Temperature
- 14No Paper Fed
- 15Improve poor print quality.
- 16Can I print from and scan to iPhone, iPod touch and iPad?
- 17I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 18The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 19When I print images, the quality is not good (Linux)
- 20I cannot print using my Brother machine on a wireless network (Mac)
- 21I cannot save a file downloaded from the Brother support website (For Windows)
- 22Combine multiple scanned documents into a single file with PaperPort™
- 23"Offline" appears on the Status Monitor.
- 24Download a file from the "Downloads" section and save it to Windows 8 computer.
- 25Printing/ Scanning with a mobile device
- 26The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 27Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 28Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 29Out of Fax Memory
- 30Scan a document and open the scanned image with a graphics application (For Windows)
- 31How do I know which receive mode to select?
- 32Unable to Print XX
- 33My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 34Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 35When I print photos, the color quality is not good.
- 36Wrong Paper Size
- 37Cover is Open
- 38Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 39How do I forward a fax to another fax machine when my machine has a mechanical problem?
- 40Why doesn't the machine answer when receiving a call?
- 41My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 42When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 43Open the Control Panel (For Windows)
- 44The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 45A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 46Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 47Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
- 48How do I know which side up my photo paper should be in the tray?
- 49Scan a document into PaperPort™ using the TWAIN driver
- 50One or more of my colors are not printing (blank).