FAQs & Troubleshooting
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366 Results
- 1Ink Absorber Full
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3The printer status is Offline or Paused.
- 4I cannot print using my Brother machine on a wireless network (Mac)
- 5Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 8Paper Jam
- 9I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 11Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 12Ink Low
- 13Improve poor print quality.
- 14When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 15When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 16Combine multiple scanned documents into a single file with PaperPort™
- 17The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 18Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 19I still receive the error message "Paper Jam" after I removed the jammed paper.
- 20When I install ink cartridges in my machine, the LCD displays "Install Starter Ink".
- 21Out of Fax Memory
- 22Unable to Print 3X
- 23High Temperature
- 24How do I know which side up my photo paper should be in the tray?
- 25No Paper Fed
- 26When I print photos, the color quality is not good.
- 27I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 28The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 29When I print images, the quality is not good (Linux)
- 30When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 31I cannot save a file downloaded from the Brother support website (For Windows)
- 32"Offline" appears on the Status Monitor.
- 33Download a file from the "Downloads" section and save it to Windows 8 computer.
- 34The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 35Printing/ Scanning with a mobile device
- 36What is Brother iPrint&Scan?
- 37Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 38Open the "Scanners and Cameras" and Properties.
- 39The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 40Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 41Scan a document and open the scanned image with a graphics application (For Windows)
- 42Low Temperature
- 43How do I know which receive mode to select?
- 44Can I print from or scan to Android™ Smartphone?
- 45Unable to Print XX
- 46My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 47Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 48Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 49Wrong Paper Size
- 50Print using only the black ink cartridge when the Color cartridges have run out.