FAQs & Troubleshooting
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MFC-J625DW
367 Results
1.
Can I print from and scan to iPhone, iPod touch and iPad?
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
Printing/ Scanning with a mobile device
5.
How do I load paper?
6.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
7.
What is Brother iPrint&Scan?
8.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
9.
When I install ink cartridges in my machine, the LCD displays "Install Starter Ink".
10.
Paper Jam
11.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
12.
I cannot save a file downloaded from the Brother support website (For Windows)
13.
I cannot find some option in the Printing preferences. (For Windows)
14.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
15.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
16.
Out of Memory
17.
Check the firmware version.
18.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
19.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
20.
Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
21.
Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
22.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
23.
Ink Absorber Full
24.
Change the printer driver settings (Windows/macOS)
25.
Can third party ink be used to refill the ink cartridges?
26.
One or more of my colors are not printing (blank).
27.
Where is the USB port on the machine?
28.
Scan a document in Mac OS X 10.7.
29.
How do I factory reset the network settings?
30.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).