FAQs & Troubleshooting
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MFC-J625DW
364 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
Print using only the black ink cartridge when the Color cartridges have run out.
3.
Ink Absorber Full
4.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
5.
I still receive the error message "Paper Jam" after I removed the jammed paper.
6.
Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
7.
One or more of my colors are not printing (blank).
8.
What is Brother iPrint&Scan?
9.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
10.
Ink Low
11.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
12.
Why doesn't the machine answer when receiving a call?
13.
How do I load paper?
14.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
15.
I cannot print using my Brother machine on a wireless network (Mac)
16.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
17.
I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
18.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
19.
I cannot make borderless prints.
20.
Unable to Print 3X
21.
Paper Jam
22.
I am having an issue receiving faxes.
23.
Load envelopes into my machine
24.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
25.
Can I print from and scan to iPhone, iPod touch and iPad?
26.
My machine does regular cleaning cycles in the night. How can I correct this?
27.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
28.
My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
29.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
30.
Delete print jobs from the print queue.