FAQs & Troubleshooting
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281 Results
- 1(Video) Load paper (A4>Tray #1 / A3>Tray #2)
- 2(Video) Load A3/Ledger paper (Tray1)
- 3Is there a way to view how much ink is remaining?
- 4(Video) Load paper in the Multi-Purpose tray (MP tray)
- 5Can I print from and scan to iPhone, iPod touch and iPad?
- 6(Video) Install Ink Cartridges
- 7I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 8(Video) Load A4/Letter paper
- 9Load paper in the paper tray
- 10I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 11When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 12Loading paper (A4 > Tray #1 / A3 > Tray #2)
- 13(Video) Connect telephone line and power cords
- 14Discover the MAC address of the Brother network card
- 15No Ink Cartridge
- 16Can I print from or scan to Android™ Smartphone?
- 17Use voice mail on the same line as my Brother machine.
- 18Paper Jam (With Video Instructions)
- 19Install starter ink cartridges
- 20Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 21Cannot Detect
- 22Cover is Open
- 23When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 24When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 25Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 26Load photo paper
- 27The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 28Can third party ink be used to refill the ink cartridges?
- 29Print the Network Configuration Report.
- 30Wireless setup is requesting a WPS PIN to complete the setup
- 31"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 32(Video) Set up your Brother machine
- 33Scan from the Brother iPrint&Scan application using Windows Phone.
- 34After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 35Cannot Detect Ink Volume
- 36Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 37Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 38Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 39Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 40Configure a cover page for PC-FAX.
- 41Change the printer driver settings (Windows/macOS)
- 42The printer status is Offline or Paused.
- 43Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 44One or more of my colors are not printing (blank).
- 45Improve poor print quality.
- 46Replace Ink
- 47The faxes I send are always received with a vertical black line.
- 48Reset the network settings to the factory default.
- 49Clear wide, faded, horizontal lines(banding) appearing on printed documents.
- 50I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)