FAQs & Troubleshooting
Popular |

MFC-J2720
283 Results
1.
Is there a way to view how much ink is remaining?
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
Printing/ Scanning with a mobile device
4.
I still receive the error message "Paper Jam" after I removed the jammed paper. (With Video Instructions)
5.
Loading paper (A4 > Tray #1 / A3 > Tray #2)
6.
Print using only the black ink cartridge when the Color cartridges have run out.
7.
Document Jam (With Video Instructions)
8.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
9.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
10.
(Video) Load A4/Letter paper
11.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
12.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
13.
The printer status is Offline or Paused.
14.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
15.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
16.
Can I print from and scan to iPhone, iPod touch and iPad?
17.
What driver package format is supported by my Linux distribution?
18.
Unable to Print XX or Unable to Initialize XX (With Video Instructions)
19.
Cannot print after a Windows 10 update (June 2020)
20.
Protect your Brother machine against unauthorised access over the network
21.
Delete print jobs from the print queue.
22.
I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
23.
What is Brother iPrint&Scan?
24.
Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
25.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
26.
Can I print from or scan to Android™ Smartphone?
27.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
28.
Paper Jam (With Video Instructions)
29.
What is the BRAdmin Professional software used for?
30.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?