FAQs & Troubleshooting
Popular |
349 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2Can I print from or scan to Android™ Smartphone?
- 3Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5Scan and save a document in PDF format (Scan to File)
- 6How can I print, fax, copy and scan using A3/Ledger size paper?
- 7Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 8What is Brother iPrint&Scan?
- 9Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 10How do I adjust my Brother machine's tray use for copying and faxing?
- 11A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 12Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 13I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 14Discover the MAC address of the Brother network card
- 15Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 16I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 17My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 18Print the Network Configuration List
- 19I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 20My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 21When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 22Scan from the Brother iPrint&Scan application using Windows Phone.
- 23Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 24How can I store a One Touch or Speed Dial number from my Brother machine's Caller ID History?
- 25The printer status is Offline or Paused.
- 26When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 27I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 28I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 29When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 30I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 31The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 32The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 33Scan multiple pages into one file instead of each scan being saved as a separate file.
- 34How do I know which side up my photo paper should be in the tray?
- 35Can I use voice mail on the same line as my Brother machine?
- 36I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 37I cannot print using my Brother machine on a wireless network (Windows)
- 38When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 39I cannot find some option in the Printing preferences. (For Windows)
- 40The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 41Print a web page from iPrint&Scan when using an Android™ mobile device.
- 42Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 43The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 44Print using only the black ink cartridge when the Color cartridges have run out.
- 45I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 46I'm using Windows Vista and trying to use a network connected Brother machine. However, I cannot see the machine in the Network Explorer. What should I do?
- 47Is my Brother machine compatible with Windows Vista?
- 48Can I connect to the Active Directory server using the LDAP feature?
- 49Can third party ink be used to refill the ink cartridges?
- 50How do I store numbers on my Brother machine for easy dialing? (One Touch, Speed Dial)