FAQs & Troubleshooting
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MFC-6890CDW
350 Results
1.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
2.
When I print, the pages are smudged with ink. What should I do?
3.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
4.
Can I restrict access to certain operations on my Brother machine?
5.
Print using only the black ink cartridge when the Color cartridges have run out.
6.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
7.
Load paper in the paper tray
8.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
9.
Delete print jobs from the print queue.
10.
I cannot find some option in the Printing preferences. (For Windows)
11.
Download a file from the "Downloads" section and save it to Windows 8 computer.
12.
Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
13.
Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
14.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
15.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
16.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
17.
Can I adjust the Sleep Mode setting?
18.
ControlCenter3 displays a blank screen at startup (Windows)
19.
I cannot save a file downloaded from the Brother support website (For Windows)
20.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
21.
Can I print from and scan to iPhone, iPod touch and iPad?
22.
How do I make copies using my Brother machine?
23.
Can I connect to the Active Directory server using the LDAP feature?
24.
How do I store numbers on my Brother machine for easy dialing? (One Touch, Speed Dial)
25.
I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
26.
I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
27.
What is MFL-Pro Suite Software?
28.
What driver package format is supported by my Linux distribution?
29.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
30.
Large characters are printed incorrectly. (Linux)