FAQs & Troubleshooting
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169 Results
- 1Can I print from or scan to Android™ Smartphone?
- 2The printer status is Offline or Paused.
- 3Printouts have a curl or wave.
- 4What is Brother iPrint&Scan?
- 5Can I print from and scan to iPhone, iPod touch and iPad?
- 6Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 7Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 8I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 9My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 10Cannot print after a Windows 10 update (June 2020)
- 11Change the printer driver settings (Windows/macOS)
- 12Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 - 10.10 driver?
- 13The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 14What do the LED indications mean?
- 15What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 16Download a file from the "Downloads" section and save it to Windows 8 computer.
- 17I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 18What is a "Generic PCL Driver"?
- 19Printouts have wrinkles or creases.
- 20Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 21What driver package format is supported by my Linux distribution?
- 22Delete print jobs from the print queue.
- 23Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 24Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 25The paper is skewed when it's printed.
- 26The documents I print from my computer have a curl or wave to them when they feed out of the Brother machine. What can I do?
- 27I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 28When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 29Can I use non-Brother or third party supplies with the Brother machine?
- 30How do I install the Optional Tray Unit?
- 31I cannot print from my computer via USB.
- 32Use the Universal Printer Driver for PCL
- 33Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 34Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 35Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 36I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 37The printer prints unexpectedly or it prints garbage.
- 38How do I print a list of the internal fonts?
- 39The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 40What kind of paper can I use?
- 41What kind of memory can I use?
- 42I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 43Can I print from DOS applications?
- 44My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 45I cannot install the driver when using the Driver Install Tool. (Linux)
- 46Paper size settings are unavailable when I print from OpenOffice (Linux)
- 47Install the built-in drivers (For Windows 8 and Windows 10)
- 48What is the difference between the toner cartridge and the drum unit?
- 49What is the Network Shared printing?
- 50Can I buy any MICR toner?