FAQs & Troubleshooting
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35 Results
- 1How do I replace the ribbon? (Ribbon Empty -Reset or Replace)
- 2What is Distinctive Ring and how do I program it?
- 3How do I improve the copy or fax quality?
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 5What does "NG" on the Transmission Verification Report mean?
- 6Can I confirm that the FAX was sent correctly?
- 7Can I reduce the size of a received fax on this machine?
- 8How do I connect an External Telephone?
- 9How does the "FAX/TEL" Mode work?
- 10What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 11I am experiencing problems sending a fax, what can I do?
- 12How do I program the date and time?
- 13My FAX/MFC will not Dial. Why?
- 14Do I need a telephone line to send and receive faxes with my Brother machine?
- 15Can I print from or scan to Android™ Smartphone?
- 16"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
- 17How do I know which receive mode to select?
- 18When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 19When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 20I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 21Set up an answering machine (TAD) to work on the same line as the fax.
- 22I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 23How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 24Can I connect my External Answering Device in another room and still receive faxes?
- 25How can I clear the "PAPER JAM" error message?
- 26Can I print a report that will show a listing of faxes I sent and received?
- 27How do I print the received faxes that are stored in memory? (Fax Storage)
- 28Why are my sent faxes always received with a black vertical line down the page?
- 29Can I print from and scan to iPhone, iPod touch and iPad?
- 30My Brother machine has no power.
- 31I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 32Why can't I copy or send? All the keys just beep 3 times.
- 33I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 34What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 35Vertical streaks appear in my copies.