FAQs & Troubleshooting
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FAX-817/ FAX-817S
35 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
How do I improve the copy or fax quality?
3.
What does the pseudo-ring (double ring) indicate in the F/T Mode?
4.
What does "NG" on the Transmission Verification Report mean?
5.
I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
6.
How do I replace the ribbon? (Ribbon Empty -Reset or Replace)
7.
How can I clear the "PAPER JAM" error message?
8.
What is Distinctive Ring and how do I program it?
9.
Can I print from and scan to iPhone, iPod touch and iPad?
10.
How do I connect an External Telephone?
11.
Can I connect my External Answering Device in another room and still receive faxes?
12.
Do I need a telephone line to send and receive faxes with my Brother machine?
13.
Can I print from or scan to Android™ Smartphone?
14.
"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
15.
I am experiencing problems sending a fax, what can I do?
16.
I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
17.
How does the "FAX/TEL" Mode work?
18.
Why can't I copy or send? All the keys just beep 3 times.
19.
What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
20.
How do I print the received faxes that are stored in memory? (Fax Storage)
21.
Can I confirm that the FAX was sent correctly?
22.
Can I reduce the size of a received fax on this machine?
23.
My FAX/MFC will not Dial. Why?
24.
How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
25.
How do I program the date and time?
26.
When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
27.
Vertical streaks appear in my copies.
28.
My Brother machine has no power.
29.
I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
30.
Set up an answering machine (TAD) to work on the same line as the fax.