FAQs & Troubleshooting
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228 Results
- 1Print on both sides of the page? (Manual 2-sided/Duplex Printing)
- 2Refill Ink
- 3(Video) Load A4/Letter paper
- 4What is Brother iPrint&Scan?
- 5The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 6One or more of my colors are not printing (blank).
- 7When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 8Paper Jam
- 9The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 10Ink Box Full / InkBox Full
- 11Can I print from or scan to Android™ Smartphone?
- 12Can I print from and scan to iPhone, iPod touch and iPad?
- 13Load paper in the paper tray
- 14Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 15Load envelopes
- 16I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 17Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 18Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 19I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 20I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 21Unable to Print 3X
- 22No Paper Fed
- 23Improve poor print quality.
- 24"Offline" appears on the Status Monitor.
- 25I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 26I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 27Connect your Brother machine to your mobile device via a wireless router or access point.
- 28Protect your Brother machine against unauthorised access over the network
- 29When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 30(Video) Load an Envelope
- 31Scan from the Brother iPrint&Scan application using Windows Phone.
- 32I cannot find some option in the Printing preferences. (For Windows)
- 33A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 34Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 35I still receive the error message "Paper Jam" after I removed the jammed paper.
- 36How to identify your Operating System (OS).
- 37The printer status is Offline or Paused.
- 38I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 39Open the Control Panel (For Windows)
- 40When I print photos, the color quality is not good.
- 41I cannot print using my Brother machine on a wireless network (Windows)
- 42Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 43Change the printer driver settings (Windows/macOS)
- 44Where is the USB port on the machine?
- 45What is the BRAdmin Professional software used for?
- 46My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 47The scanner cover support has come off. (With Video Instructions)
- 48(Video) Set up your Brother machine
- 49(Video) Connect the cords
- 50How do I know which side up my photo paper should be in the tray?