FAQs & Troubleshooting
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190 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2How do I load paper?
- 3One or more of my colors are not printing (blank). What can I do?
- 4Scan and save a document in PDF format (Scan to File)
- 5Can I print using only the black ink cartridge when the Color cartridges have run out?
- 6How to identify your Operating System (OS).
- 7When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 8Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 9Can I use AirPrint with my Brother machine?
- 10Locate files scanned with ControlCenter3 (For Windows)
- 11Which E-mail packages are compatible with ControlCenter3?
- 12Can third party ink be used to refill the ink cartridges?
- 13When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 14How do I know which side up my photo paper should be in the tray?
- 15How do I load 10 x 15 Glossy paper into my machine?
- 16I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 17Where can I get FaceFilter Studio and what can I do with this application?
- 18I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 19Why can't I print when an ink cartridge is empty?
- 20Configure and use the Scan Key Tool (Linux)
- 21I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 22How do I clear the message "INK EMPTY" from the display?
- 23What driver package format is supported by my Linux distribution?
- 24Pre-Required Procedures (Linux)
- 25When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 26The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 27The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 28Locate files scanned with ControlCenter2 (For Macintosh)
- 29Change the printer driver settings (Windows/macOS)
- 30The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 31How do I clear Machine Error 46?
- 32Scan multiple pages into one file instead of each scan being saved as a separate file.
- 33Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 34Is my Brother machine compatible with Windows Vista?
- 35Change the user interface of ControlCenter3
- 36Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 37When scanning to OCR from ScanSoft™ PaperPort™ 11SE, the following error message appears: "System error incurred in external Link module EZText.g32. The OCR server is unable to process the document". I have Windows XP Service Pack 2 (SP2) installed.
- 38How do I clear the message "PAPER JAM" from the display?
- 39Uninstall the drivers. (Mac OS X 10.5)
- 40The LCD displays an error code (number). What does it mean?
- 41I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 42Configure the Scan to Email Feature (Linux)
- 43Scan using XSane or GIMP (Linux)
- 44Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 45I installed scan-key-tool, but it does not work. (Linux)
- 46When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 47Uninstall the scanner driver. (Linux)
- 48Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 49Scan an image and insert it in a Windows XP application
- 50Uninstall the drivers. (Mac OS X 10.2 - 10.4)