FAQs & Troubleshooting
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DCP-135C
191 Results
1.
I cannot install Brother drivers on Debian 10 or later (Linux)
2.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
3.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
4.
How do I load paper?
5.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
6.
How to identify your Operating System (OS).
7.
The edge of glossy paper is smudged.
8.
Where is the USB port on the machine?
9.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
10.
How do I clear the message "PAPER JAM" from the display?
11.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
12.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
13.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
14.
Change the printer driver settings (Windows/macOS)
15.
How do I know which side up my photo paper should be in the tray?
16.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
17.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
18.
Scan and save a document in PDF format (Scan to File)
19.
Can I print using only the black ink cartridge when the Color cartridges have run out?
20.
Where can I get FaceFilter Studio and what can I do with this application?
21.
Is my Brother machine compatible with Windows Vista?
22.
Can third party ink be used to refill the ink cartridges?
23.
When I print, the pages are smudged with ink. What should I do?
24.
I'm using Macintosh. What is the PreScan option used for?
25.
Install the built-in drivers (For Windows 8 and Windows 10)
26.
I cannot print from my computer via USB.
27.
I cannot save a file downloaded from the Brother support website (For Windows)
28.
Check the firmware version.
29.
Can I use AirPrint with my Brother machine?
30.
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.