FAQs & Troubleshooting
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183 Results
- 151Scan a document and e-mail it as an attachment using the SCAN button on my Brother machine
- 152When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colors do not match the colors in the original photo. What should I do?
- 153How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 154Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 155Why is it necessary for my machine to go through regular cleaning cycles?
- 156Make a two-sided copy. (Duplex)
- 157Scan a document from a Windows XP application
- 158Where can I find my Brother machine's serial number?
- 159I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 160Is there a way to view how much ink is remaining?
- 161I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 162Black Ink is still wet after printing on Glossy Paper (For PC Printing).
- 163When I print images, the quality is not good (Linux)
- 164The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 165"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 166The driver installation finished successfully but I cannot print. (Linux)
- 167When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 168Windows 10 Support Information
- 169My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 170I cannot scan via USB. (Mac OS X)
- 171When I turn the Power ON, I always have to re-enter Date and Time. What can I do?
- 172When I make a copy the image or text is cut off.
- 173Scan a document from the Windows Vista Photo Gallery
- 174Scan a document from a Windows Vista application
- 175When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 176Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 177Can I adjust the Sleep Mode setting?
- 178My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 179Large characters are printed incorrectly. (Linux)
- 180I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 181I am unable to print from a client PC to a printer on a print server. (Linux)
- 182I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 183To install the printer driver easily using a tool. (Linux)