FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/dcpj100_all.jpg)
DCP-J100
183 Results
91.
Create or view a XML Paper Specification document
92.
When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
93.
Scan a document in Mac OS X 10.6.
94.
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
95.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
96.
Configure the Scan to Email Feature (Linux)
97.
Configure and use the Scan Key Tool (Linux)
98.
Cannot print after a Windows 10 update (June 2020)
99.
The downloaded driver's name is different from my machine's name. (Linux)
100.
Command List of brscan. (Linux)
101.
Scan a document using Brother iPrint&Scan. (macOS only)
102.
Printing result in Windows Photo Viewer is light.
103.
How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
104.
Delete print jobs from the print queue.
105.
I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
106.
Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
107.
Low Temperature
108.
The edge of glossy paper is smudged.
109.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
110.
Is my Brother machine compatible with Windows Vista?
111.
When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
112.
Can third party ink be used to refill the ink cartridges?
113.
I'm using Windows XP. I cannot scan with the USB cable.
114.
Scan a document in OS X 10.8/macOS 10.12 - 10.15.
115.
Scan an image and insert it in a Windows XP application
116.
Set the date and time
117.
Where do I find manuals for my Brother machine?
118.
Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing).
119.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
120.
The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)