FAQs & Troubleshooting
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183 Results
- 101I am unable to print from a client PC to a printer on a print server. (Linux)
- 102I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 103Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 104"Offline" appears on the Status Monitor.
- 105I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 106I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 107A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 108Scan a document and e-mail it as an attachment (For Macintosh)
- 109Unable to Print 7X
- 110Unable to Print 5X
- 111Ink Absorber Full
- 112Can I print directly onto DVDs or CDs?
- 113Ink Low
- 114My machine does regular cleaning cycles in the night. How can I correct this?
- 115I cannot scan via USB. (Mac OS X)
- 116When I turn the Power ON, I always have to re-enter Date and Time. What can I do?
- 117No Paper Fed
- 118Create or view a XML Paper Specification document
- 119When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 120Can third party ink be used to refill the ink cartridges?
- 121Scan a document in Mac OS X 10.7.
- 122Glossy Paper does not feed correctly.
- 123When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 124Is there a way to view how much ink is remaining?
- 125Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 126I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 127I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 128When I print images, the quality is not good (Linux)
- 129My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 130I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 131To install the printer driver easily using a tool. (Linux)
- 132Uninstall printer drivers (Linux)
- 133Make a two-sided copy of an ID card.
- 134Scan a document and save the scanned image to a folder on a local or network hard disk using the SCAN button on my Brother machine
- 135Scan a document and save the scanned image to a folder on a local or network hard disk (For Macintosh)
- 136Scan a document and e-mail it as an attachment. (For Windows)
- 137When I scan a document using ControlCenter, the scanned file size is too big.
- 138My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 139How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 140Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 141Scan a document in Mac OS X 10.6.
- 142Scan a document from a Windows XP application
- 143The keys on the control panel do not respond or triple beep when I press them.
- 144Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing).
- 145I cannot install the driver when using the Driver Install Tool. (Linux)
- 146I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 147Configure and use the Scan Key Tool (Linux)
- 148Cannot print after a Windows 10 update (June 2020)
- 149The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 150The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)