FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/dcpj100_all.jpg)
DCP-J100
183 Results
61.
No Paper Fed
62.
Cover is Open
63.
Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
64.
Out of Memory
65.
Uninstall Scan-key-tool. (Linux)
66.
"Offline" appears on the Status Monitor.
67.
My machine does regular cleaning cycles in the night. How can I correct this?
68.
Scan a document in Mac OS X 10.7.
69.
Delete a network scanner entry. (Linux)
70.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
71.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
72.
Scan a document and e-mail it as an attachment. (For Windows)
73.
Scan a document and e-mail it as an attachment (For Macintosh)
74.
High Temperature
75.
Can I print from or scan to Android™ Smartphone?
76.
Where can I find the ink cartridges for my new Brother machine?
77.
When I scan a document using ControlCenter, the scanned file size is too big.
78.
No Ink Cartridge
79.
Ink Low
80.
Scan and save a document in PDF format for Windows (Scan to File)
81.
Scan and save a document in PDF format for Macintosh (Scan to File)
82.
When I print photos, the color quality is not good.
83.
When I print or copy a document with fast mode, the printing is shifted too high on the paper.
84.
The ink cartridges run out very quickly. Is there any reason for that?
85.
When I print, the pages are smudged with ink.
86.
Uninstall the Brother Software and Drivers (Windows)
87.
I'm using Macintosh. What is the PreScan option used for?
88.
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
89.
I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
90.
Open the "Scanners and Cameras" and Properties.