FAQs & Troubleshooting
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305 Results
- 101How many copies can I make when I sort multiple copies using the ADF?
- 102I'm using Windows XP/XP Professional x64 Edition. When my PC comes out of Standby or hibernate mode the message "No Device" appears and the Status Monitor is grayed out. What can I do?
- 103My envelopes are jamming. What can I do?
- 104The faxes I receive, copies I make and/or the documents I print from my computer have a curl or wave to them when they feed out of the Brother machine. What can I do?
- 105Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP)
- 106I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 107Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 108Scan an image and insert it in a Windows XP application
- 109Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 110How do I clear the message "Paper Jam Duplex" from the LCD?
- 111How do I clear the message "Paper Jam Inside" from the LCD display?
- 112How do I clear the message "Paper Jam Tray1" or "Paper Jam Tray2" from the LCD display?
- 113What kind of memory can I use?
- 114How do I clear the message "MFC is Busy" or "Connect Failure"?
- 115The message "Poor Line Condition" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 116Why doesn't the machine answer when receiving a call?
- 117Confirm that a FAX I sent was received correctly
- 118Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 119Can I print from DOS applications?
- 120I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 121I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC. Why?
- 122I'm using the Simple Network Configuration capabilities of Apple® Mac OS X. The printer appears in the "Print Center", "Printer Setup Utility", "Print & Fax", "Print & Scan" or "Printers & Scanners", but I cannot print.
- 123I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 124When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 125How do I factory reset the print server?
- 126My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 127I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 128I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 129Configure the Scan to Email Feature (Linux)
- 130Large characters are printed incorrectly. (Linux)
- 131I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 132Configure scan settings without administrator privileges (Linux)
- 133Send a fax using PC-FAX with LPD/LPRng (Linux)
- 134To install the printer driver easily using a tool. (Linux)
- 135Pre-Required Procedures (Linux)
- 136Windows 10 Support Information
- 137Install the built-in drivers (For Windows 8 and Windows 10)
- 138Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 139Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 140I cannot 2-sided (duplex) print from Mac OS X 10.6/ 10.7.
- 141I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 142Supported models of Universal Printer Driver for PCL
- 143I cannot print from my computer via USB.
- 144When I scan a document using ControlCenter, the scanned file size is too big.
- 145Windows 7 Support Information
- 146I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 147Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 148What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 149How do I clear the message "Check Paper Size" from the display?
- 150I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?