FAQs & Troubleshooting
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338 Results
- 101Scan and save a document in PDF format (Scan to File)
- 102My machine does regular cleaning cycles in the night. How can I correct this?
- 103I cannot scan via USB. (Mac OS X)
- 104I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 105Can I use voice mail on the same line as my Brother machine?
- 106When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 107How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 108Scan a document into ScanSoft™ PaperPort™ 11SE
- 109I cannot use the "Modules Update" button on Web BRAdmin.
- 110One or more of my colors are not printing (blank). What can I do?
- 111Scan a document in Mac OS X 10.6.
- 112Scan a document using "Scanner and Camera Wizard" in Windows XP
- 113When I print, the pages are smudged with ink. What should I do?
- 114I am experiencing problems sending a fax.
- 115Is there a way to view how much ink is remaining?
- 116I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 117When receiving a single page fax, why does the fax print on two pages or a blank sheet ejects afterwards?
- 118I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 119I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 120Configure the Scan to Email Feature (Linux)
- 121Configure and use the Scan Key Tool (Linux)
- 122Cannot print after a Windows 10 update (June 2020)
- 123The downloaded driver's name is different from my machine's name. (Linux)
- 124Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 125Wireless setup is requesting a WPS PIN to complete the setup
- 126Print command (LPR) (Linux)
- 127When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 128Uninstall the scanner driver. (Linux)
- 129Send a fax using PC-FAX with LPD/LPRng (Linux)
- 130To install the printer driver easily using a tool. (Linux)
- 131Install BookScan & Whiteboard Suite onto Windows 10.
- 132Open the Control Panel (For Windows)
- 133Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 134I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 135Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 136Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 137Can I use AirPrint with my Brother machine?
- 138The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 139Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 140Important points you need to confirm before configuring your Brother machine for a wireless network.
- 141The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
- 142Do I need a telephone line to send and receive faxes with my Brother machine?
- 143Configure a cover page for PC-FAX.
- 144I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 145The computer fails to boot during its start-up process.
- 146I am sharing my Brother machine. I can print but cannot scan.
- 147Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 148I can print but cannot scan via network. (For Mac)
- 149I can print but cannot scan via network. (For Windows)
- 150The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.