FAQs & Troubleshooting
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MFC-490CW
338 Results
61.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
62.
I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
63.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
64.
Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
65.
Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
66.
Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
67.
Can I use AirPrint with my Brother machine?
68.
How to identify your Operating System (OS).
69.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
70.
The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
71.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
72.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
73.
Discover the MAC address of the Brother network card
74.
I am sharing my Brother machine. I can print but cannot scan.
75.
I can print but cannot scan via network. (For Mac)
76.
Why doesn't my Brother machine have a dial tone?
77.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
78.
When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
79.
Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
80.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
81.
Configure or change the settings of the ControlCenter 2 or 3 scanning options
82.
Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
83.
Create or view a XML Paper Specification document
84.
Scan a document from the Windows Vista Photo Gallery
85.
Scan a document into ScanSoft™ PaperPort™ 11SE
86.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
87.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
88.
Scan a document in Mac OS X 10.6.
89.
Scan a document from a Windows XP application
90.
Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.