FAQs & Troubleshooting
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288 Results
- 51Can I transfer faxes in the MFC's memory to the PC?
- 52How do I check if the MFC has faxes in its memory when it has a mechanical problem?
- 53How do I check if the MFC has faxes in its memory?
- 54"Paper Jam Rear" error appears on the LCD. What should I do?
- 55"Document Jam" error appears on the LCD. What should I do?
- 56Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 57How can I forward a fax to another fax machine when the FAX/MFC has a mechanical problem?
- 58When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
- 59Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 60Can I use non-Brother or third party supplies with the Brother machine?
- 61My FAX/MFC will not Dial. Why?
- 62I'm using the Simple Network Configuration capabilities of Apple® Mac OS X. The printer appears in the "Print Center", "Printer Setup Utility", "Print & Fax", "Print & Scan" or "Printers & Scanners", but I cannot print.
- 63What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 64I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 65When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 66I'm using Windows® NT4/ 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 67How do I clear vertical lines or streaks that appear in the copies I made?
- 68How do I know the current network configuration?
- 69Load paper.
- 70I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 71My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 72I cannot install Brother drivers on Debian 10 or later (Linux)
- 73Configure and use PC-FAX (CUPS) (Linux)
- 74The downloaded driver's name is different from my machine's name. (Linux)
- 75I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 76Uninstall Scan-key-tool. (Linux)
- 77How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 78Print command (cupswrapper) (Linux)
- 79I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 80Open the Control Panel (For Windows)
- 81Open the "Scanners and Cameras" and Properties.
- 82Can I print from or scan to Android™ Smartphone?
- 83I can print but cannot scan via network. (For Windows)
- 84When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 85Scan and save a document in PDF format (Scan to File)
- 86I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 87How do I load legal size paper in the paper tray?
- 88Load envelopes, labels, or thick paper into the manual feed slot.
- 89I'm using Mac OS X 10.7.x or greater. The network scanning feature does not work when using the SCAN key or the control panel of my Brother machine.
- 90I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 91Change the user interface of ControlCenter3
- 92In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 93How can I improve poor print quality ?
- 94When scanning to OCR from PaperPort® 9.0SE, the following error message appears: "System error incurred in external ink module EZText.g32. The OCR server is unable to process the document". I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
- 95I am experiencing problems sending a fax, what can I do?
- 96How can I prevent public users from changing the settings of my Brother machine?
- 97Uninstall the drivers (Windows)
- 98Configure the Scan to Email Feature (Linux)
- 99Cannot print after a Windows 10 update (June 2020)
- 100I installed scan-key-tool, but it does not work. (Linux)