FAQs & Troubleshooting
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MFC-7420
288 Results
31.
Print a report that will show a listing of faxes I sent and received
32.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
33.
Scan using XSane or GIMP (Linux)
34.
Pre-Required Procedures (Linux)
35.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
36.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
37.
How do I load legal size paper in the paper tray?
38.
Scan to Email does not work with Outlook2003 or Outlook2007. What can I do? (For ControlCenter3 Users)
39.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
40.
I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
41.
Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP)
42.
I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
43.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
44.
How can I change the print resolution?
45.
What are the recommended specifications for the paper I should use on my product?
46.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
47.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
48.
Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
49.
My FAX/MFC will not Dial. Why?
50.
Can I print using the IPP protocol on Windows XP?
51.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
52.
I'm using Macintosh®. What are the settings in the Scanner window used for?
53.
Firewall port requirements of the Scan Key Tool (Linux)
54.
When I scan a document using ControlCenter, the scanned file size is too big.
55.
I can print but cannot scan via network. (For Macintosh)
56.
Why doesn't my Brother machine have a dial tone?
57.
Change the user interface of ControlCenter3
58.
Uninstall the drivers. (Mac OS X 10.5)
59.
Uninstall the drivers (Windows)
60.
I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)