FAQs & Troubleshooting
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MFC-7420
287 Results
31.
Load paper.
32.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
33.
I cannot install the driver when using the Driver Install Tool. (Linux)
34.
Cannot print after a Windows 10 update (June 2020)
35.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
36.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
37.
Can I print from or scan to Android™ Smartphone?
38.
The printer status is Offline or Paused.
39.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
40.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
41.
How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
42.
I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
43.
Load envelopes, labels, or thick paper into the manual feed slot.
44.
What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
45.
I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
46.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
47.
How do I clean white or black spots on printed documents?
48.
"Paper Jam Inside" error appears on the LCD. What should I do?
49.
"Paper Jam Rear" error appears on the LCD. What should I do?
50.
When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
51.
My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
52.
Can I reduce the size of a received fax on this machine?
53.
I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
54.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
55.
I cannot print from my computer via USB.
56.
Configure and use PC-FAX (CUPS) (Linux)
57.
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
58.
Delete print jobs from the print queue.
59.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
60.
I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.