FAQs & Troubleshooting
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183 Results
- 51Where is the USB port on the machine?
- 52Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 53Make a two-sided copy of an ID card.
- 54Scan a document and save the scanned image to a folder on a local or network hard disk (For Windows)
- 55I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 56I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 57I installed scan-key-tool, but it does not work. (Linux)
- 58Important points for specifying the scan area (Linux)
- 59Install the built-in drivers (For Windows 8 and Windows 10)
- 60Unable to Scan AX
- 61No Paper Fed
- 62Cover is Open
- 63Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 64Out of Memory
- 65Uninstall Scan-key-tool. (Linux)
- 66"Offline" appears on the Status Monitor.
- 67My machine does regular cleaning cycles in the night. How can I correct this?
- 68Scan a document in Mac OS X 10.7.
- 69Delete a network scanner entry. (Linux)
- 70Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 71I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 72Scan a document and e-mail it as an attachment. (For Windows)
- 73Scan a document and e-mail it as an attachment (For Macintosh)
- 74High Temperature
- 75Can I print from or scan to Android™ Smartphone?
- 76Where can I find the ink cartridges for my new Brother machine?
- 77When I scan a document using ControlCenter, the scanned file size is too big.
- 78No Ink Cartridge
- 79Ink Low
- 80Scan and save a document in PDF format for Windows (Scan to File)
- 81Scan and save a document in PDF format for Macintosh (Scan to File)
- 82When I print photos, the color quality is not good.
- 83When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 84The ink cartridges run out very quickly. Is there any reason for that?
- 85When I print, the pages are smudged with ink.
- 86Uninstall the Brother Software and Drivers (Windows)
- 87I'm using Macintosh. What is the PreScan option used for?
- 88I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 89I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 90Open the "Scanners and Cameras" and Properties.
- 91Create or view a XML Paper Specification document
- 92When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 93Scan a document in Mac OS X 10.6.
- 94Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 95My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 96Configure the Scan to Email Feature (Linux)
- 97Configure and use the Scan Key Tool (Linux)
- 98Cannot print after a Windows 10 update (June 2020)
- 99The downloaded driver's name is different from my machine's name. (Linux)
- 100Command List of brscan. (Linux)