Adjust color settings by using the custom setting in the printer driver

Colored streaks or bands down the page

Possible solutions for print quality issues

The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.

The printer prints unexpectedly or it prints garbage data.

Carry out calibration to improve the color density

Vertical streaks in a light background

Offset image

Thin lines do not print.

Color misregistration

Uneven density appears periodically across the page.

The color of your printouts is not what you expected

Poor fixing

Toner scatter or toner stain

Curled or wavy

Envelope creases

Wrinkle

Colored spots at 94 mm (3.7 in.) intervals or at 30 mm (1.2 in.) intervals

White streaks or bands down the page

Colored lines across the page

White lines, bands or ribbing across the page

Colors are light or unclear on the whole page

White spots or hollow print

All one color

Completely blank or some colors are missing.

When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.

When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.

When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.