How to identify your Operating System (OS).

The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.

Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.

I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?

I am using Windows XP. I downloaded the WHQL certified driver for Parallel from the Web. How do I install it?

I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?

Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.

How can I re-install the drivers?

How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?

I'm using Windows. I tried to install the MFL-Pro Suite Software (MFC Software Suite) from the CD-ROM, but the installation failed and now I can not remove the portions that did install. What can I do?

When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)

I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.

I'm using Windows XP. When I try to install PaperPort® 8.0, I get an error message "PaperPort Setup Wizard Terminated". I can find PaperPort® 8.0 in "Add or Remove Programs", however I can't remove it. What can I do?

I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC. Why?

The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?