FAQs & Troubleshooting
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366 Results
- 1Can I print from and scan to iPhone, iPod touch and iPad?
- 2Print using only the black ink cartridge when the Color cartridges have run out.
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4Scan from the Brother iPrint&Scan application using Windows Phone.
- 5Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 6Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 7Can I use voice mail on the same line as my Brother machine?
- 8Replace Ink
- 9I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 10The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 11The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 12Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 13How do I load paper?
- 14Protect your Brother machine against unauthorised access over the network
- 15When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 16When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 17Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 18The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 19How to identify your Operating System (OS).
- 20The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 21Scan a document and send it as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows) (video instructions available)
- 22The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 23Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 24Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 25Can I transfer faxes to the PC when my machine has a mechanical problem?
- 26How do I forward a fax to another fax machine when my machine has a mechanical problem?
- 27Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 28What is Infrastructure mode?
- 29I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 30I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 31Set up your Brother machine on a wireless network.
- 32I cannot print using my Brother machine on a wireless network (Mac)
- 33What is Brother iPrint&Scan?
- 34Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 35Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 36Low Temperature
- 37Unable to Print XX
- 38My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 39Scan multiple pages into one file instead of each scan being saved as a separate file.
- 40When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 41What is Distinctive Ring and how do I program it?
- 42Confirm that a FAX I sent was received correctly.
- 43What does "COMM.ERROR" on the LCD display mean?
- 44Configure and use PC-FAX (CUPS) (Linux)
- 45The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 46Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 47I get a TS error when trying to print on a wireless network.
- 48Use the Network Connection Repair Tool (Windows)
- 49I still receive the error message "Paper Jam" after I removed the jammed paper.
- 50The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).