FAQs & Troubleshooting
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MFC-J625DW
366 Results
1.
Can I print from and scan to iPhone, iPod touch and iPad?
2.
Print using only the black ink cartridge when the Color cartridges have run out.
3.
I cannot print using my Brother machine on a wireless network (Mac)
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
5.
Scan from the Brother iPrint&Scan application using Windows Phone.
6.
Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
7.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
8.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
9.
Can I use voice mail on the same line as my Brother machine?
10.
Replace Ink
11.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
12.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
13.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
14.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
15.
Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
16.
How do I load paper?
17.
Protect your Brother machine against unauthorised access over the network
18.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
19.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
20.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
21.
Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
22.
How to identify your Operating System (OS).
23.
The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
24.
Scan a document and send it as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows) (video instructions available)
25.
Ink Absorber Full
26.
Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
27.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
28.
Can I transfer faxes to the PC when my machine has a mechanical problem?
29.
How do I forward a fax to another fax machine when my machine has a mechanical problem?
30.
Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?