FAQs & Troubleshooting
Popular |
223 Results
- 1I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 2My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3I cannot install Brother drivers on Debian 10 or later (Linux)
- 4The printer status is Offline or Paused.
- 5I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
- 6Scan a document using "Scanner and Camera Wizard" in Windows XP
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 8I am unable to print from a client PC to a printer on a print server. (Linux)
- 9Delete print jobs from the print queue.
- 10Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 11Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 12How do I install the Optional Tray Module?
- 13I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 14I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 15Can I print from and scan to iPhone, iPod touch and iPad?
- 16Check the IP addresses of your PC and the Brother machine
- 17Does NC-2200w work with Windows Vista?
- 18I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
- 19I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 20Cannot print after a Windows 10 update (June 2020)
- 21Paper size settings are unavailable when I print from OpenOffice (Linux)
- 22When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 23Important points for specifying the scan area (Linux)
- 24I want to print using CUPS while keeping SELinux enabled. (Linux)
- 25Install the built-in drivers (For Windows 8 and Windows 10)
- 26The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 27I cannot print from my computer via network. (For Macintosh)
- 28Functions supported in the Windows 7 built-in drivers
- 29The paper is skewed when it's printed.
- 30Is my Brother machine compatible with third party print servers?
- 31How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 32I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
- 33I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?
- 34I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 35Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 36Scan a document in Windows 8 and Windows 10.
- 37I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
- 38Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 39I am experiencing problems sending a fax, what can I do?
- 40What kind of memory can I use?
- 41Can I confirm that the FAX was sent correctly?
- 42I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 43The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
- 44When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 45I'm using Windows 95/ 98/ 98SE/ Me/ 2000/ XP. How can I uninstall the drivers?
- 46My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 47Vertical streaks appear in my copies.
- 48I'm using Macintosh. What is the PreScan option used for?
- 49Configure and use PC-FAX (CUPS) (Linux)
- 50Configure and use the Scan Key Tool (Linux)