FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/mfc8440_all.jpg)
MFC-8440
223 Results
1.
Pre-Required Procedures (Linux)
2.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
3.
How to identify your Operating System (OS).
4.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
5.
When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
6.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
7.
Configure and use PC-FAX (CUPS) (Linux)
8.
The driver installation finished successfully but I cannot print. (Linux)
9.
Windows 10 Support Information
10.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
11.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
12.
Delete print jobs from the print queue.
13.
The printer status is Offline or Paused.
14.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
15.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
16.
When scanning to OCR from PaperPort® 9.0SE, the following error message appears: "System error incurred in external ink module EZText.g32. The OCR server is unable to process the document". I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
17.
When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
18.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
19.
What can happen if the wrong paper is used in your machine.
20.
I cannot install Brother drivers on Debian 10 or later (Linux)
21.
What driver package format is supported by my Linux distribution?
22.
I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
23.
How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
24.
I want to print using CUPS while keeping SELinux enabled. (Linux)
25.
The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
26.
I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
27.
Why are my sent faxes always received with a black vertical line down the page?
28.
The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)
29.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
30.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?