FAQs & Troubleshooting
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322 Results
- 1Can I print from and scan to iPhone, iPod touch and iPad?
- 2What is Brother iPrint&Scan?
- 3Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 4Can I print from or scan to Android™ Smartphone?
- 5I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 6Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 7I cannot save a file downloaded from the Brother support website (For Windows)
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 10Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 11I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 12When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 13Is my Brother machine compatible with Windows Vista?
- 14The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 15Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 16Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 17I keep getting the error message "Authenticate Err (Authentication error)".
- 18When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 19Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 20I still receive the error message "Replace Parts Drum" or "Replace Drum" after I replace the drum unit with a new one.
- 21Can I use voice mail on the same line as my Brother machine?
- 22Black toner marks across the page
- 23Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 24Scan from the Brother iPrint&Scan application using Windows Phone.
- 25The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- 26Program my Brother machine to automatically dial a predefined number before every fax number I dial.
- 27When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 28I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 29How do I forward a fax to another fax machine when my machine has a mechanical problem?
- 30What is the BRAdmin Professional software used for?
- 31I cannot install Brother drivers on Debian 10 or later (Linux)
- 32Pre-Required Procedures (Linux)
- 33Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 34I cannot find some option in the Printing preferences. (For Windows)
- 35The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 36A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 37Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 38Print a web page from iPrint&Scan when using an Android™ mobile device.
- 39Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 40Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 41I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 42Locate files scanned with ControlCenter3 (For Windows)
- 43The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 44When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
- 45The printer status is Offline or Paused.
- 46The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 47When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 48I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 49Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 50I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.