FAQs & Troubleshooting
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227 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2I'm using Mac OS X 10.7.x or greater. The network scanning feature does not work when using the SCAN key or the control panel of my Brother machine.
- 3Functions supported in the Windows 7 built-in drivers
- 4I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 5I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 6How do I factory reset the print server?
- 7I'm using Windows® 2000. I can't uninstall "PaperPort" from "START" menu or can't choose "Remove" from "Add/Remove Programs" either.
- 8My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 9Pre-Required Procedures (Linux)
- 10A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 11I updated the Web BRAdmin and cannot enable the logging function.
- 12Does NC-2200w work with Windows Vista?
- 13I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 14Configure and use the Scan Key Tool (Linux)
- 15Cannot print after a Windows 10 update (June 2020)
- 16To install the printer driver easily using a tool. (Linux)
- 17I cannot save a file downloaded from the Brother support website (For Windows)
- 18Download a file from the "Downloads" section and save it to Windows 8 computer.
- 19The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 20I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 21I can print but cannot scan via network. (For Windows)
- 22I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 23Scan a document in Windows 8 and Windows 10.
- 24Scan a document from a Windows XP application
- 25The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 26Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 27Uninstall the drivers. (Mac OS X 10.5)
- 28The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 29I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 30I cannot install the driver when using the Driver Install Tool. (Linux)
- 31Configure and use PC-FAX (CUPS) (Linux)
- 32Scan using XSane or GIMP (Linux)
- 33I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 34The driver installation finished successfully but I cannot print. (Linux)
- 35I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 36I cannot scan when using SELinux (Security-Enhanced Linux)
- 37I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 38Delete a network scanner entry. (Linux)
- 39All print jobs are aborted and nothing is printed. (Linux)
- 40I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 41Send a fax using PC-FAX with LPD/LPRng (Linux)
- 42Windows 10 Support Information
- 43Verify the Brother machine connected to the Wired Network (For Macintosh)
- 44What is the Network Shared printing?
- 45I can print but cannot scan via network. (For Macintosh)
- 46How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 47Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 48When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 49I'm using the Simple Network Configuration capabilities of Apple® Mac OS X. The printer appears in the "Print Center", "Printer Setup Utility", "Print & Fax", "Print & Scan" or "Printers & Scanners", but I cannot print.
- 50I continue to receive the Error Message "Runtime Error 2147417848 (80010108) Automation Error Brother MFL Pro Control Center" when I start Windows® XP. How can I remove it?