FAQs & Troubleshooting
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247 Results
- 1What kind of Media Adapter can I use?
- 2Pre-Required Procedures (Linux)
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 5How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 6How do I load 10 x 15 Glossy paper into my machine?
- 7When I print, the pages are smudged with ink. What should I do?
- 8Why can't I print when an ink cartridge is empty?
- 9I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 10When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 11The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 12When I print photos, the color quality is not good.
- 13How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 14Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 15When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 16The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 17The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 18Verify if the Brother machine has a dial tone
- 19Scan multiple pages into one file instead of each scan being saved as a separate file.
- 20When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 21What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 22Why doesn't the machine answer when receiving a call?
- 23I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
- 24When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 25How do I load paper?
- 26Configure the Scan to Email Feature (Linux)
- 27The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 28I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 29I cannot scan when using SELinux (Security-Enhanced Linux)
- 30Print command (cupswrapper) (Linux)
- 31I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 32I want to print using CUPS while keeping SELinux enabled. (Linux)
- 33Uninstall printer drivers (Linux)
- 34Can I print from or scan to Android™ Smartphone?
- 35How do I know which side up my photo paper should be in the tray?
- 36Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 37One or more of my colors are not printing (blank). What can I do?
- 38Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 39I'm unable to access the memory (media) card in the media slot. What can I do?
- 40I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 41Configure and use the Scan Key Tool (Linux)
- 42Scan using XSane or GIMP (Linux)
- 43I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 44When I print images, the quality is not good (Linux)
- 45Large characters are printed incorrectly. (Linux)
- 46When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 47Command List of brscan. (Linux)
- 48Important points for specifying the scan area (Linux)
- 49Uninstall the scanner driver. (Linux)
- 50Configure scan settings without administrator privileges (Linux)