FAQs & Troubleshooting
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MFC-240C
244 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
What driver package format is supported by my Linux distribution?
3.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
4.
I cannot install Brother drivers on Debian 10 or later (Linux)
5.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
6.
Pre-Required Procedures (Linux)
7.
Can I print from or scan to Android™ Smartphone?
8.
Can I print from and scan to iPhone, iPod touch and iPad?
9.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
10.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
11.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
12.
Why can't I print when an ink cartridge is empty?
13.
How do I load paper?
14.
When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
15.
Windows 10 Support Information
16.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
17.
How to identify your Operating System (OS).
18.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
19.
The printer status is Offline or Paused.
20.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
21.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
22.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
23.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
24.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
25.
How do I clear the message "PAPER JAM" from the display?
26.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
27.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
28.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
29.
Scan using XSane or GIMP (Linux)
30.
Large characters are printed incorrectly. (Linux)