FAQs & Troubleshooting
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159 Results
- 1Manual Feed
- 2Jam Duplex
- 3Jam Rear
- 4Size Error DX
- 5No Paper
- 6Drum End Soon
- 7When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 8Jam Inside
- 9Replace Drum
- 10I cannot find some option in the Printing preferences. (For Windows)
- 11Print Unable or Print Unable XX
- 12The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 13Fuser Error or Self-Diagnostic
- 14Can I print on transparencies e.g. for overhead projectors?
- 15Drum Stop
- 16No Toner
- 17I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 18Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 19Cover is Open
- 20How can I change the printer settings?
- 21Jam Tray 1 or Jam Tray 2
- 22Can I print from DOS applications?
- 23Printable area
- 24Install the optional tray unit.
- 25Print on labels and envelopes from the MP tray.
- 26Replace Fuser
- 27I am unable to print from a client PC to a printer on a print server. (Linux)
- 28I cannot install Brother drivers on Debian 10 or later (Linux)
- 29Print command (LPR) (Linux)
- 30I cannot save a file downloaded from the Brother support website (For Windows)
- 31Check the firmware version.
- 32Duplex Disabled
- 33Print both sides of paper or a booklet automatically
- 34Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 35Curled or wavy
- 36Envelope creases
- 37What do the LED indications mean?
- 38Service Call
- 39What is the recommended paper?
- 40Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 41I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 42I want to print using CUPS while keeping SELinux enabled. (Linux)
- 43I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 44"Offline" appears on the Status Monitor.
- 45Smudges on printed pages (Poor fixing)
- 46Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 47Toner specks
- 48White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 49Faint
- 50Adjust the Brother machine's Sleep Time setting