FAQs & Troubleshooting
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159 Results
- 1Jam Rear
- 2Jam Duplex
- 3Jam MP Tray
- 4Replace PF Kit xx
- 5Replace Laser
- 6Jam Inside
- 7Replace Drum
- 8Replace Toner
- 9Cartridge Error
- 10I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 11Manual Feed
- 12I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 13No Paper
- 14Cover is Open
- 15Jam Tray 1 or Jam Tray 2
- 16What is the difference between the toner cartridge and the drum unit?
- 17Fuser Error or Self-Diagnostic
- 18Out of Memory
- 19The printer status is Offline or Paused.
- 20TONER LOW
- 21Print Unable or Print Unable XX
- 22Duplex Disabled
- 23No Toner
- 24Drum End Soon
- 25When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 26Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 27Size Error DX
- 28Service Call
- 29Print on labels and envelopes from the MP tray.
- 30Page skewed
- 31"Offline" appears on the Status Monitor.
- 32In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 33Faint
- 34Reduce printing noise.
- 35The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 36Drum Stop
- 37Drum Error (Drum!)
- 38Clean the corona wire
- 39Can I use non-Brother or third party supplies with the Brother machine?
- 40What do the LED indications mean?
- 41Install the optional tray unit.
- 42What is the recommended paper?
- 43Replace Fuser
- 44Paper size settings are unavailable when I print from OpenOffice (Linux)
- 45I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 46I cannot print from my computer via USB.
- 47Is my Brother machine compatible with third party print servers?
- 48Black lines down the page
- 49I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 50I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.