FAQs & Troubleshooting
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159 Results
- 51I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 52I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 53I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 54"Offline" appears on the Status Monitor.
- 55Open the Status Monitor
- 56Install the built-in drivers (For Windows 8 and Windows 10)
- 57I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 58A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 59The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 60Clean the paper pick-up roller.
- 61Uninstall the drivers. (Mac OS X 10.5)
- 62Hollow print
- 63Black lines down the page
- 64I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 65I cannot install the driver when using the Driver Install Tool. (Linux)
- 66I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 67What driver package format is supported by my Linux distribution?
- 68Cannot print after a Windows 10 update (June 2020)
- 69My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 70The downloaded driver's name is different from my machine's name. (Linux)
- 71I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 72Large characters are printed incorrectly. (Linux)
- 73The driver installation finished successfully but I cannot print. (Linux)
- 74Print command (LPR) (Linux)
- 75Print command (cupswrapper) (Linux)
- 76All print jobs are aborted and nothing is printed. (Linux)
- 77I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 78I am unable to print from a client PC to a printer on a print server. (Linux)
- 79I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 80I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 81To install the printer driver easily using a tool. (Linux)
- 82When printing with monochrome laser printer, the print position shifts. (Linux)
- 83I want to print using CUPS while keeping SELinux enabled. (Linux)
- 84Uninstall printer drivers (Linux)
- 85Pre-Required Procedures (Linux)
- 86Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 87A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 88Windows 10 Support Information
- 89I cannot save a file downloaded from the Brother support website (For Windows)
- 90Possible solutions for print quality issues
- 91Check the firmware version.
- 92Delete print jobs from the print queue.
- 93I cannot find some option in the Printing preferences. (For Windows)
- 94Download a file from the "Downloads" section and save it to Windows 8 computer.
- 95The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 96Reduce printing noise.
- 97The print speed is slow.
- 98Can I use AirPrint with my Brother machine?
- 99I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 100When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)