FAQs & Troubleshooting
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169 Results
- 1Print a Printer Settings page.
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- 4What is Brother iPrint&Scan?
- 5The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 6How do I install the Optional Tray Unit?
- 7How do I factory reset the print server?
- 8Where do I find the complete User's Guide?
- 9What driver package format is supported by my Linux distribution?
- 10Use the Universal Printer Driver for PCL
- 11How can I change the printer settings?
- 12How do I print a list of the internal fonts?
- 13What can happen if the wrong paper is used in your machine.
- 14The printed letters are slanted, positioned incorrectly.
- 15I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 16Install the built-in drivers (For Windows 8 and Windows 10)
- 17How do I change the length of time the machine will wait until it goes into Sleep Mode?
- 18How to identify your Operating System (OS).
- 19Can I print from or scan to Android™ Smartphone?
- 20The printer status is Offline or Paused.
- 21I cannot print from my computer via USB.
- 22How can I clean the inside of the printer?
- 23Vertical black lines appear on the printout.
- 24I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 25I cannot install Brother drivers on Debian 10 or later (Linux)
- 26Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 27Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 28Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 29I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 30When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 31The documents I print from my computer have a curl or wave to them when they feed out of the Brother machine. What can I do?
- 32The printer prints unexpectedly or it prints garbage.
- 33When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 34Printouts have wrinkles or creases.
- 35My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 36Windows 10 Support Information
- 37Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 38What is the Network Shared printing?
- 39I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 40Printouts are with gray background.
- 41Replace the drum unit.
- 42What is the best printer driver to use-the PCL or BR-Script driver?
- 43How do I clear paper jams?
- 44I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 45Cannot print after a Windows 10 update (June 2020)
- 46Paper size settings are unavailable when I print from OpenOffice (Linux)
- 47The driver installation finished successfully but I cannot print. (Linux)
- 48Print command (LPR) (Linux)
- 49I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 50Uninstall printer drivers (Linux)
