FAQs & Troubleshooting
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169 Results
- 1What is Brother iPrint&Scan?
- 2The printer status is Offline or Paused.
- 3Install the built-in drivers (For Windows 8 and Windows 10)
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 6Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 7Large characters are printed incorrectly. (Linux)
- 8When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 9I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 10I cannot install Brother drivers on Debian 10 or later (Linux)
- 11What driver package format is supported by my Linux distribution?
- 12To install the printer driver easily using a tool. (Linux)
- 13I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 14Use the Universal Printer Driver for PCL
- 15Print a web page from iPrint&Scan when using an Android™ mobile device.
- 16The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- 17When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 18I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 19Change the printer driver settings (Windows/macOS)
- 20The documents I print from my computer have a curl or wave to them when they feed out of the Brother machine. What can I do?
- 21The printer prints unexpectedly or it prints garbage.
- 22When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 23Printouts have a curl or wave.
- 24Can I print from DOS applications?
- 25What is the printable area per page?
- 26What is the BRAdmin Professional software used for?
- 27My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 28The downloaded driver's name is different from my machine's name. (Linux)
- 29I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 30Can I print from and scan to iPhone, iPod touch and iPad?
- 31I cannot print from my computer via USB.
- 32The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 33Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 34I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 35Print a Printer Settings page.
- 36The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 37The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 38Uninstall the drivers. (Mac OS X 10.5)
- 39White lines appear across the page.
- 40Printouts are with gray background.
- 41How do I factory reset the print server?
- 42The driver installation finished successfully but I cannot print. (Linux)
- 43I am unable to print from a client PC to a printer on a print server. (Linux)
- 44When printing with monochrome laser printer, the print position shifts. (Linux)
- 45I cannot save a file downloaded from the Brother support website (For Windows)
- 46Protect your Brother machine against unauthorised access over the network
- 47Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 48Delete print jobs from the print queue.
- 49Download a file from the "Downloads" section and save it to Windows 8 computer.
- 50Use the Universal Printer Driver for BR-Script. (PostScript language emulation)