FAQs & Troubleshooting
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139 Results
- 1Delete print jobs from the print queue.
- 2What driver package format is supported by my Linux distribution?
- 3How do I factory reset the print server?
- 4The printed letters are slanted, positioned incorrectly.
- 5My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 6The printer status is Offline or Paused.
- 7I cannot save a file downloaded from the Brother support website (For Windows)
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 9I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 10How do I change the print server password?
- 11Open the Control Panel (For Windows)
- 12What is a "Generic PCL Driver"?
- 13I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 14How do I install additional memory?
- 15Download a file from the "Downloads" section and save it to Windows 8 computer.
- 16How to identify your Operating System (OS).
- 17The paper is skewed when it's printed.
- 18In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 19What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 20I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 21Uninstall the drivers. (Mac OS X 10.5)
- 22What kind of memory can I use?
- 23Printouts have wrinkles or creases.
- 24Can I print from DOS applications?
- 25What do the LED indications mean?
- 26I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 27What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 28What are the expected yields of the consumables?
- 29How do I disable the APIPA protocol?
- 30What is the recommended paper?
- 31Uninstall the printer drivers (For Windows)
- 32How do I clear paper jams?
- 33I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 34Print command (LPR) (Linux)
- 35I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 36The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 37Does NC-2200w work with Windows Vista?
- 38When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 39All the lights are flashing together. Red Status and amber Paper, Toner, Drum lights are all flashing.
- 40Cannot print after a Windows 10 update (June 2020)
- 41Paper size settings are unavailable when I print from OpenOffice (Linux)
- 42The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 43I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 44I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 45Uninstall printer drivers (Linux)
- 46What is the difference between the toner cartridge and the drum unit?
- 47Can I print from or scan to Android™ Smartphone?
- 48I cannot print from my computer via USB.
- 49I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 50Functions supported in the Windows 7 built-in drivers