FAQs & Troubleshooting
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HL-5170DN
139 Results
1.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
2.
Change the printer driver settings (Windows/macOS)
3.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
4.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
5.
Cannot print after a Windows 10 update (June 2020)
6.
I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
7.
How do I factory reset the print server?
8.
Does NC-2200w work with Windows Vista?
9.
I cannot install Brother drivers on Debian 10 or later (Linux)
10.
I cannot save a file downloaded from the Brother support website (For Windows)
11.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
12.
How to identify your Operating System (OS).
13.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
14.
Functions supported in the Windows 7 built-in drivers
15.
What is a "Generic PCL Driver"?
16.
What kind of paper can I use?
17.
I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
18.
The printer status is Offline or Paused.
19.
What is the password for the print server when connected to a network? What is the user name and password for web browser access?
20.
What is UPnP and SSDP?
21.
Printouts (envelopes) have creases.
22.
What can happen if the wrong paper is used in your machine.
23.
How do I install the Optional Tray Unit? - For Europe and Asia/Oceania
24.
What is the BRAdmin Professional software used for?
25.
How do I change the print server password?
26.
The driver installation finished successfully but I cannot print. (Linux)
27.
Print command (LPR) (Linux)
28.
When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
29.
Uninstall the drivers. (Mac OS X 10.5)
30.
What is APIPA?