FAQs & Troubleshooting
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128 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2All the lights are flashing together. Red Status and amber Paper, Toner, Drum lights are all flashing.
- 3I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 4My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5Can I print from and scan to iPhone, iPod touch and iPad?
- 6The printer status is Offline or Paused.
- 7Functions supported in the Windows 7 built-in drivers
- 8Does NC-2200w work with Windows Vista?
- 9When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 10I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 11I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 12How do I install additional memory?
- 13I cannot install Brother drivers on Debian 10 or later (Linux)
- 14Cannot print after a Windows 10 update (June 2020)
- 15I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 16I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 17I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 18I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 19Printouts (envelopes) have creases.
- 20White lines appear across the page.
- 21What can happen if the wrong paper is used in your machine.
- 22How do I factory reset the print server?
- 23What is the printable area per page?
- 24Uninstall printer drivers (Linux)
- 25Install the built-in drivers (For Windows 8 and Windows 10)
- 26The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 27Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 28Where do I find the complete User's Guide?
- 29The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 30Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 31The driver installation finished successfully but I cannot print. (Linux)
- 32I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 33I want to print using CUPS while keeping SELinux enabled. (Linux)
- 34Windows 10 Support Information
- 35Delete print jobs from the print queue.
- 36The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 37I cannot print from my computer via USB.
- 38I cannot print from my computer via network. (For Windows)
- 39I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 40Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 41How can I print the pages in reverse page order in Windows?
- 42I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 43Why does the Drum LED blink ?
- 44What is a "Generic PCL Driver"?
- 45What kind of paper can I use?
- 46What is UPnP and SSDP?
- 47Printouts have wrinkles or creases.
- 48How can I clean the corona wire of the drum unit?
- 49Can I print from DOS applications?
- 50I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?