FAQs & Troubleshooting
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HL-5140
128 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
3.
Install the built-in drivers (For Windows 8 and Windows 10)
4.
The paper is skewed when it's printed.
5.
Can I print from and scan to iPhone, iPod touch and iPad?
6.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
7.
Functions supported in the Windows 7 built-in drivers
8.
How do I install additional memory?
9.
I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
10.
Delete print jobs from the print queue.
11.
How to identify your Operating System (OS).
12.
Can I print from or scan to Android™ Smartphone?
13.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
14.
I cannot print from my computer via network. (For Windows)
15.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
16.
Windows 7 Support Information
17.
Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
18.
Printouts have a curl or wave.
19.
Printouts are faint.
20.
Can I print using the IPP protocol on Windows XP?
21.
What is the BRAdmin Professional software used for?
22.
The downloaded driver's name is different from my machine's name. (Linux)
23.
I cannot use the "Modules Update" button on Web BRAdmin.
24.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
25.
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
26.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
27.
I cannot install Brother drivers on Debian 10 or later (Linux)
28.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
29.
I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
30.
Open the Control Panel (For Windows)