FAQs & Troubleshooting
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170 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 3The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 4I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 5What driver package format is supported by my Linux distribution?
- 6Cannot print after a Windows 10 update (June 2020)
- 7How do I change the print server password?
- 8My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 9How do I perform a factory reset?
- 10I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 11Delete print jobs from the print queue.
- 12Change the printer driver settings (Windows/macOS)
- 13What is UPnP and SSDP?
- 14What can happen if the wrong paper is used in your machine.
- 15How do I factory reset the print server?
- 16I cannot print from my computer via network. (For Macintosh)
- 17I cannot install Brother drivers on Debian 10 or later (Linux)
- 18How to identify your Operating System (OS).
- 19I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 20I cannot print from my computer via USB.
- 21The printer status is Offline or Paused.
- 22Functions supported in the Windows 7 built-in drivers
- 23Does NC-2200w work with Windows Vista?
- 24I cannot print from Mac OS X.
- 25The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 26What is a file server based network and do Brother printers work in that type of environment?
- 27What kind of paper can I use?
- 28I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 29The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 30When trying to print from Mac OS® X the print queue is stopped.
- 31Install the built-in drivers (For Windows 8 and Windows 10)
- 32Print command (LPR) (Linux)
- 33I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 34I have a Brother HL-5000 series printer. To maintain the best overall quality, are there any parts I should maintain?
- 35When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 36Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 37Printouts have wrinkles or creases.
- 38Can I print from DOS applications?
- 39Can I print using the IPP protocol on Windows XP?
- 40When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 41What is the printable area per page?
- 42I want to change the paper tray and paper size settings. How do I change these things?
- 43What is the BRAdmin Professional software used for?
- 44What is the recommended paper?
- 45How do I install additional memory?
- 46My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 47The printed letters are slanted, positioned incorrectly.
- 48Output sheets are completely black.
- 49I cannot install the driver when using the Driver Install Tool. (Linux)
- 50I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)