FAQs & Troubleshooting
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170 Results
- 1I've used the Java RPC software to change settings on my printer. Is there any way I can save the settings of one printer and send those settings to other printers?
- 2What kind of USB cable can I use?
- 3I have a Brother HL-5000 series printer. To maintain the best overall quality, are there any parts I should maintain?
- 4When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 5The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 6I cannot install Brother drivers on Debian 10 or later (Linux)
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 8Can I print using the IPP protocol on Windows XP?
- 9Print command (LPR) (Linux)
- 10My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 11I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 12Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 13The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 14Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 15How do I perform a factory reset?
- 16What kind of memory can I use?
- 17What is UPnP and SSDP?
- 18Printouts (envelopes) have creases.
- 19Can I use non-Brother or third party supplies with the Brother machine?
- 20What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 21How do I factory reset the print server?
- 22I want to change the paper tray and paper size settings. How do I change these things?
- 23Print on both sides of the paper.
- 24Install the built-in drivers (For Windows 8 and Windows 10)
- 25Where do I find the cables?
- 26How do I clear paper jams?
- 27What driver package format is supported by my Linux distribution?
- 28Cannot print after a Windows 10 update (June 2020)
- 29I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 30Functions supported in the Windows 7 built-in drivers
- 31How do I check the driver version in Windows® (PCL Printer Driver)?
- 32I cannot print from Mac OS X.
- 33How to Wake-up the printer.
- 34What is Status Monitor and how can I turn it on?
- 35I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 36Uninstall the drivers. (Mac OS X 10.5)
- 37What kind of paper can I use?
- 38I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 39When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 40How do I install the Optional Tray Unit? - For Europe and Asia/Oceania
- 41How do I install additional memory?
- 42Replace the toner cartridge.
- 43I cannot install the driver when using the Driver Install Tool. (Linux)
- 44I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 45Windows 7 Support Information
- 46I updated the Web BRAdmin and cannot enable the logging function.
- 47How do I print on transparencies etc?
- 48I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 49Print a Printer Settings page.
- 50How do I print a Test page?