FAQs & Troubleshooting
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HL-5040
170 Results
1.
What kind of USB cable can I use?
2.
I've used the Java RPC software to change settings on my printer. Is there any way I can save the settings of one printer and send those settings to other printers?
3.
I have a Brother HL-5000 series printer. To maintain the best overall quality, are there any parts I should maintain?
4.
Cannot print after a Windows 10 update (June 2020)
5.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
6.
Change the printer driver settings (Windows/macOS)
7.
What is Status Monitor and how can I turn it on?
8.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
9.
Can I use non-Brother or third party supplies with the Brother machine?
10.
Can I print using the IPP protocol on Windows XP?
11.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
12.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
13.
I cannot install Brother drivers on Debian 10 or later (Linux)
14.
Print command (LPR) (Linux)
15.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
16.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
17.
Functions supported in the Windows 7 built-in drivers
18.
Printouts have a curl or wave.
19.
Printouts (envelopes) have creases.
20.
I want to change the paper tray and paper size settings. How do I change these things?
21.
How do I install additional memory?
22.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
23.
Install the built-in drivers (For Windows 8 and Windows 10)
24.
The printer status is Offline or Paused.
25.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
26.
The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
27.
How do I perform a factory reset?
28.
What kind of paper can I use?
29.
What kind of memory can I use?
30.
What is UPnP and SSDP?