FAQs & Troubleshooting
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132 Results
- 1Printer Jam or Paper Jam
- 2Refill Ink
- 3Check the ink level and then press [Stop]
- 4Paper is Jammed Inside the Machine
- 5Print Unable XX
- 6Error and Maintenance LED Indications
- 7Unable to Scan
- 8Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 9How to identify your Operating System (OS).
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 11Reset Your Machine
- 12No Paper / No Paper Fed
- 13I cannot save a file downloaded from the Brother support website (For Windows)
- 14Load Paper in the Manual Feed Slot
- 15I cannot find some option in the Printing preferences. (For Windows)
- 16Improve poor print quality.
- 17(Video) Load A4/Letter papers
- 18Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 19Check the Print Quality
- 20Clean the Print Head from Your Brother Machine
- 21(Video) Set up your Brother machine
- 22Clean the Paper Pick-up Rollers
- 23I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 24Access Web Based Management
- 25Paper Size Mismatch / Wrong paper size
- 26Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 27(Video) Fill the ink tanks
- 28Change the printer driver settings (Windows)
- 29The printer status is Offline or Paused.
- 30Check the Print Alignment from Your Brother Machine
- 31"Offline" appears on the Status Monitor. (Windows)
- 32Delete print jobs from the print queue.
- 33I cannot print from my computer via USB.
- 34Out of Memory
- 35Print on Both Sides of the Paper Manually (Manual 2-sided Printing) (Windows)
- 36Open the Control Panel (For Windows)
- 37(Video) Change the Copy Shortcut button settings
- 38(Video) When I print photos, the color quality is not good.
- 39(Video) Load Envelopes
- 40Copy an ID Card
- 41Reduce Printing Noise
- 42To install the printer driver easily using a tool. (Linux)
- 43Check the Serial Number
- 44What driver package format is supported by my Linux distribution?
- 45Clean the Scanner
- 46In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 47When I print photos, the color quality is not good.
- 48(Video) Copy an ID Card
- 49Can third party ink be used to refill the ink tanks?
- 50Why do the color ink tanks run out of ink even though I never or rarely print in color?